Bilingual Customer Service Representative

Etobicoke, ON

We are seeking a superstar Customer Service Specialist to ensure the fulfillment of customer requests and requirements. Your work will directly impact our ability to grow our business within Eastern Canada. As a key part of our sales organization, you will fulfill orders, provide logistics and sales support, and help our customers. If you have excellent communication skills both spoken and written in both English and French and superb organizational abilities, this position would be great for you.

The successful candidate is:

*Eager to contribute to strategies and tactics.

*Works independently and as part of a team.

*Excels in a fast-paced working environment.

*Loves attention to detail with strong organizational skills.

*Solves problems efficiently and remains calm under pressure.

*Prioritizes and multitasks with minimal supervision.

Customer Service Specialists Responsibilities:

*Creates and maintains strong customer and internal relationships.

*Communicates effectively with customers and internal teams.

*Provided data entry and minor accounting functions to support customer orders.

*Assists Territory Managers with inside sales support.

*Sells products and services.

*Keeps up to date with product and service information and updates.

*Identifies and resolves customer issues.

*Coordinates daily outbound logistics with operational teams to fulfill customer orders.

*Manages inventory stocking and forecasting through customer demand.

*Assists with other project work as needed when assigned.

Requirements

*Combination of a diploma or degree or related education and experience.

*Self-motivated, ability to work independently, and detail oriented.

*Strong verbal and written communication skills in both English and French.

*Proficient in Microsoft Office.

*Familiarity with Microsoft Dynamics is an asset.

Customer Service Specialists Receives:

Competitive compensation and benefits, including extended health and dental coverage, RRSP, Vacation and performance bonus.

Challenging work.

A great team to work with.

Job Types: Full-time, Permanent

Salary: From $18.00-$22.00 per hour

Application deadline: 2021-04-09

Expected start date: 2021-04-12

Job Type: Full-time

Additional pay:

Bonus pay

Overtime pay

Benefits:

Dental care

Employee assistance program

Extended health care

On-site parking

Paid time off

RRSP match

Vision care

Schedule:

8 hour shift

Monday to Friday

No weekends

Education

College Education (preferred)

Experience:

Microsoft Dynamics GP: 1 year (preferred)

customer service: 2 years (required)

Language:

Fluent French (required)

Fluent English (required)

 

Elite Personnel

Elite Personnel

Whether you are simply exploring your options or you are in immediate need of a new  job, Elite Personnel will work with you to help you find a job in the industry that fits your lifestyle and career objectives.  Access to our extensive network of industry connections and specialized consultants makes it easier for you to find the kind of position you are looking for within your specialized field of work. At Elite Personnel, we take the time to gain an in-depth understanding of your needs and expectations.  Our thorough screening process and transparent approach, ensures our ability to match you with the positions that are best suited to your specific skills and needs and ultimately allows us to help you find the job that is right for you.

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