Customer Service Representative - Call Center - Inbound calls only

Toronto, ON

This job is posted by HIRING HELP on behalf of our client. We perform the initial screening and interviewing for the client.

If you pass the initial stages, the client will perform a final interview.

Once hired you work directly for and are an employee of our client, NOT Hiring Help.

We are seeking to add full-time permanent Call Center Representatives to join our team to provide the best service to people all across the country. We are seeking people who want to be the best and work for the best.

Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 38.5 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role.

We are not interested in those who cannot commit to a full time position. Due to the flexible requirements of the schedule, this position is not suitable for students.


In this position, you will:

  • Provide an exceptional customer service experience
  • Assist with resolving customers issues
  • NO outbound calling or sales
  • Respond to inquiries via email, text, online chat or phone


Ideally, we are looking for applicants:

  • Who speak, read, write and comprehend clear fluent English
  • Love assisting others
  • Have a keen eye for detail and problem solving
  • Who can work a full-time schedule of 5 days on, 2 days off


You Must

  • Have a quiet place to work in your home without loud noises or distractions during Covid-19
  • Speak clear fluent English
  • Be able to text, chat and email in proper English with good grammar and spelling
  • Type at least 25 wpm
  • Start Immediately


Note: During the Covid-19 Social Distancing Rules:

1.  We will interview by phone.

2. You will work from your home until required to come back into the office

3. We will provide you a computer station for your home if necessary


What we can offer you:

  • Pay between $14 and $15.00 an hour to start with a premium for overnight shift (depends on experience and skills)
  • Full time employment with regular shifts
  • Health and dental benefits
  • Bonuses
  • Midtown Toronto location on TTC subway line - When office opens again
  • Advancement opportunities to team leads and management
  • Overtime, if desired


Candidates need to be able to

  • Be flexible to work any shift
  • Be legally eligible to work 40 hours per week in Canada


Apply Now!


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