Property Operations Assistant

Ottawa, ON

The Property Operations Assistant is accountable to the Manager, Operations for assisting in the day-to-day administration for the Property Operations function for an office/industrial portfolio of properties to ensure that all administrative and other function-specific support activities are carried out in a timely and consistent manner to enable the Operations department to achieve its business goals and objectives in providing uninterrupted building services to Tenants.


  1. Property Operations Documentation
    Drafts, distributes and tracks a variety of tenant related documentation such as property service and construction contracts, correspondences etc. for building maintenance/repair, HVAC, custodial services, etc. to ensure valid contracts are in place and are renegotiated in a timely manner.
  2. Coordination with Shared Services
    Coordinates and supports all property management/operations and project management documentation requirements with assistance from accounting and operations staff and supplies corporate functions with information as requested on issues such as financial reporting, environmental concerns, insurance claims, and project documentation to ensure a smooth and accurate flow of information between various functions to facilitate business and support processes.
  3. Review and Preparation of Vendor Invoices
    Reviews vendor invoices for discrepancies as noted and brought forward by accounting (payables), verifies their legitimacy and submits necessary paper work for new vendors as requested by Operation Group to accounts payable department in accordance with the company’s existing policies and procedures.
  4. Tenant Requests
    Receives and appropriately coordinates or personally responds to tenant requests, questions and inquiries pertaining to Operations as well as acts as a liaison between tenants, management and other departments/employees to resolve low to medium issues or if required escalates the more complex issues to Operations Manager or Building Managers to ensure that tenants are receiving consistently high level of timely customer service.
  5. Tenant Services
    Implements, maintains or expands building electronic systems and services (i.e. card access inventory and service schedules, service requests and preventative maintenance programs) as well as examines Operations tenant emergency and service contract contact lists, administration of service contract files in a proactive manner.

        Any other job related duties and/or projects that may be assigned.

Minimum Requirements

Skills, Knowledge, Experience and Education

  • Intermediate working knowledge of MS Office applications
  • Previous experience in property management or accounts payable.                          

Core Competencies

  • Excellent communication skills (both written and verbal)
  • Good organizational skills
  • Good analytical skills
  • Strong ability to multi-task and work under pressure.

Additional Requirements

  • High School Diploma is an asset.


AGENCY NOTICE: Please note that Morguard does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Morguard will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and advanced solicited services from a Morguard employee, Morguard explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at or (905) 281-3800.




At Morguard, our employees are the company’s greatest investment. We make people our priority and strive to create a culture of respect, inclusion, health and safety, and equal opportunity to support employees to meet their goals. Our team is made up of re​al estate and investment professionals with deep knowledge of the industry, who are passionate about what they do and who want to be the best in the business. Morguard and its employees take great pride in being recognized for three consecutive years as one of Canada’s Safest Employers in the Retail and Services Category. When you join Morguard, you join a strong and committed team. To become a valued employee at Morguard, please review our Current Opportunities. 


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