Customer Service Representative

Barrie, ON

Convoy Supply is Canada’s largest wholesale distribution company serving building envelope professionals. Our commitment to exceeding expectations among our customers is the cornerstone philosophy of the company. We are proud of the relationships that we have built over the past four decades with customers and suppliers alike, and are honoured by the friendships we share. Since we opened for business in Prince George, BC in 1972, Convoy has grown to 35 locations across Canada, including our Simplex Tapered Insulation facility in Ontario, and 8 in the Pacific Northwest USA.

We are currently seeking a Customer Service Representative for our Barrie, ON Branch to join our team. We offer a competitive salary and benefits package, including a group RSP; if you wish to have a career in a fast-paced industry – join our team!

Hourly Wage: $17.00 - $18.00

Position: Customer Service Representative
Location: Rexdale
Full-time 40h/week


The Customer Service Representative is a pivotal position and is responsible for a variety of job functions. This role requires a person who is self-motivated and enjoys the role of meeting new people and of sales. This person is the main contact point and is an important representative of our company.

Job Duties

- Excellent customer service
- Experience with building/construction supply materials an asset
- Ability to learn proprietary software systems
- Organized and detail oriented
- Quick learner
- Ability to communicate with a diverse clientele group


- Minimum 2 years of experience in service, hospitality or building supply industry
- Excellent written and verbal skills
- Must be able to read, write and speak English & French
- Basic computer skills in Outlook, Word and Excel
- Experience with customer service
- Ability to attend work on a regular basis and to work extended hours when required
- Lifting up to 50 lbs. will be required occasionally


Convoy Supply

Convoy Supply

Convoy Supply is a one-step building materials distributor with over 40 locations across Canada, the Pacific Northwest, Montana, and Maryland, with product lines covering every aspect of the building envelope.

Here's a sample of what it means to join Team Convoy:

  • A team of champions who bring their best to every game
  • A vision for our communities that includes and goes beyond providing meaningful employment
  • A commitment to grow ethically, responsibly, and sustainably
  • A rich history spanning over 45 years, filled with stories of challenge, growth, and friendship 

A career with Team Convoy can lead to a wide range of employment opportunities, including truck drivers, crane operators, warehouse associates, sales, administration and finance, and management. We provide a comprehensive benefits package for you and your family, support your career goals through education, transfers, and development, and are committed to providing a safe place to work. We believe in making our communities and our world a better place to live, and our goal is to meet and exceed our customer’s expectations. We work hard and enjoy ourselves in the process.

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