Insurance Replacement Account Representative Richmond 2148868

Richmond, BC

This is a hard-to-pass career opportunity for an independent and outgoing professional to work with one of the largest insurers and rental companies in the nation. The Insurance Replacement Account Representative program is a progressive business division that offers opportunity for change and evolution as you and the business grows. Positions offer a fantastic mix of customer support, relationship management and administration with enticing opportunities for advancement.

 This opening is for a 6-month temporary position; assisting in facilitating a pilot project with possibility for a permanent placement.

The Insurance Replacement Account Representative will work as a direct representative and liaison for our company, while on-site at the insurance company’s location. This role will act as the facilitator and single point of contact between our company and the insurance company.

While working on-site, the Insurance Replacement Account Representative will:

  • Develop a thorough knowledge of rental and insurance operating systems
  • Responsible for supporting insurance adjusters with creative solutions
  • Improve training skills through regular new hire class training with adjusters
  • Develop marketing plans to educate adjuster on the company rental program
  • Will be part of a diverse team whose focus is providing premier service to both internal and external customers
  • Learn to develop and implement processes to streamline tasks and find efficiencies

Minimum Requirements:

  • Excellent customer service skills
  • Well-developed communications skills (oral and written)
  • Excellent organizational skills
  • Demonstrated ability to work effectively and independently
  • Critical Thinker
  • Enjoys being part of and collaborating with a team
  • Proficient in Microsoft Office (including Excel, PowerPoint, Word) 

Preferred Qualifications:

  • General understanding of insurance replacement business
  • Prior sales experience
  • Proven ability to achieve and exceed sales goals
  • Experience with frequently used company systems such as HIRMS, HLES, HIRS, and GAR
  • A College Degree
  • Great Attendance
Apply today! 

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Hertz operates its car rental business through the Hertz, Dollar and Thrifty brands from approximately 10,400 corporate, licensee and franchisee locations in North America, Europe, Latin America, Asia, Australia, Africa, the Middle East and New Zealand.

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 8,800 corporate and licensee locations in approximately 150 countries. Hertz is the number one airport car rental brand in the U.S. and at 111 major airports in Europe. Dollar and Thrifty have approximately 1,580 corporate and franchisee locations in approximately 80 countries.

Product and service initiatives such as Hertz Gold Choice, NeverLost®, and unique cars and SUVs offered through Hertz's Adrenaline, Prestige and Green Traveler Collections, set Hertz apart from the competition.

Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz On Demand car sharing business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services.


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