Service Writer Truro 2144648

Truro, NS

We are looking for a skilled, dedicated person to fill the position of Service Writer at our Truro (Upper Onslow), NS location.

Please note:  If we like your resume, you will receive an email asking you to take a quick 5-minute questionnaire from Predictive Index.  Please keep an eye for it in your email.  Sometimes it goes to your junk mail.

Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.

Responsibilities:
  • Fields internal and external customer inquiries to the Service Department
  • Works with John Deere Turf & Consumer products & Stihl.
  • Opens work orders as directed by the Service Manager and maintains control until they are closed and invoiced
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Experience, Education, Skills and Knowledge:
  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan. 

Please submit your resume today!

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Green Diamond Equipment

Green Diamond Equipment

Green Diamond Equipment is the Maritimes largest John Deere Dealership with 13 locations to serve you.

We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, commission (if applicable), family health benefits and company pension plan.

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