Customer Service Representative - CSR - Logistics Company Brantford 2144615

Brantford, ON

LOOKING FOR A TOP NOTCH CUSTOMER SERVICE REPRESENTATIVE
 
Location; Brantford
Shift: Days/ Afternoons
Starting Wage: $17.50 - $18.50

SUMMARY OF POSITION:

  • Answer all customer calls
  •  follow up on all emails from customers and other branches of the business
  • Contact customers for appointment times and track pre-booked appointments;
  • Communicate any errors or problems directly to their leader
  • Assist, investigate and correct customer issues and order delays in a timely manor
  • Inputs all relevant data for each freight movement into computer system (SAP)
  • Filing and other administrative tasks as needed;
  • Perform all other duties as assigned

The successful candidate will possess the following qualifications:

  • Minimum High School diploma or equivalent
  • Experience in the transportation/logistics/industry is an asset
  • Be organized, have a strong attention to detail, and consistently meet deadlines
  • A sense of urgency and the ability to follow up while performing multiple tasks
  • Solid oral, written and customer service skills
  • Flexibility to work multiple shifts for vacation coverage; start times vary from 6am to 2pm
  • Strong computer skills as the job requires a strong understanding of Excel & managing emails via Outlook. 
  • SAP experience would be an asset but any previous warehouse management experience would give the successful applicant a massive advantage
  • Proven track record of dependability; excellent attendance is a must for the successful applicant
    PERKS
    Working For a fantastic Company
    Paid Weekly direct deposit

    Apply Today!

    Keywords:  Ontario, ON, Cambridge, Kitchener, New Hamburg, Brantford, Woodstock, , Brant, Burford, Tavistock, Shakespeare, Stratford, London, Ingersoll, Guelph, Hamilton, Simcoe, Customer Service, CSR,  General Help, ADMIN, Administration, Office Admin, Warehouse, Shipping Receiving, Logistics,

     

     

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