Senior Business Systems Analyst

Kelowna, BC

Do you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?  

The Senior Business Systems Analyst is responsible for the support of our enterprise applications and coordinating support from our internal resources, package vendors and consultants. Enterprise applications consist of core applications supporting Sales, CMMS, Finance, Human Resources, Woodlands and Safety and Environment. They are also responsible for carrying out assigned duties to deal with incident root cause analysis, requirements gathering, process mapping, documentation, and testing changes for the applications.


The Senior Business Systems Analyst provides expertise and direction on how best to use information technology to meet their business objectives, to implement the appropriate business processes, as well as issue resolution and reporting utilizing system capabilities in an effective manner.


The Senior Business Systems Analyst provides leadership in the implementation of change across the organization. They also provide mentoring and guidance on business analysis best practices and participate in the maintenance of our business analysis and process mapping guidelines and best practices.


What We’re Looking For:

  • 7 or more years of customer service and systems analysis experience in an analyst role or equivalent 
  • Demonstrated ability of ITIL Procedures, including Incident, Problem and Change Management 
  • Demonstrated ability of client/customer support in a medium to large business 
  • Broad based business skills and acumen 
  • Sound understanding of business concepts and processes together with technical systems experience 
  • Demonstrated ability to advocate, propose, negotiate, document and present approaches and solutions 
  • Experience with a variety of techniques for gathering and documenting requirements such as, process maps, use cases, system flow diagrams, and entity relationship diagrams 
  • Experience with finance, work management, inventory, order to cash and customer relationship processes 
  • Experience with ERP technologies such as Microsoft Dynamics, JDE or SAP 


What We Offer:

  • An unyielding commitment to your personal safety
  • Excellent  pay and exceptional benefits
  • The opportunity to work with the best and brightest in the industry
  • A positive, dynamic, and inclusive work environment
  • An open, innovative culture with diverse opportunities
  • A commitment to investing in our people through training and development
  • The chance to live (and play) where you work


Who We Are:

With state-of-the-art operations across western Canada, we are a leading manufacturer of a wide range of forest products for customers around the world.  For over 60 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.


Our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.


Grow Here, Achieve More

Develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.



A Vaccination Policy that applies to all Vernon office employees. The policy requires all staff to be fully vaccinated as a condition of hire and ongoing employment. If you are unable to be fully vaccinated, you may be eligible to request an accommodation under provincial human rights legislation.


 Apply Today!




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