Branch Administrator

Ottawa, ON

COVID-19 Considerations.
Our facility is offering a safe work environment following all public health guidelines. Employees practice social distancing and PPE is provided along with hand sanitizing stations.

We are  currently recruiting for a full-time Branch Administrator.

This is a full time position.

We are a member of the Arbor Memorial Inc family that provides interment rights, cremations, funerals and associated services to families across the country. Established in 1947, the company now comprises of 87 funeral homes, 41 cemeteries and 27 crematoria. 23 of our cemeteries have full-service funeral homes on premises, offering complete services to our client families. Our highly trained professionals at our funeral homes and cemeteries deliver personalized support and customized services to all Canadian families.

We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously.

The successful candidate will be responsible for:

• Providing outstanding customer service to the families we serve.
• Delegating customer inquiries.
• Answering the telephone and greeting customers.
• Performing general office administration functions including processing of cemetery and funeral contracts, amendments to contracts, transfers, process certificates, data entry and various other tasks

Knowledge, Skills and Abilities required for this role:

• A minimum of Grade 12 education or equivalent.
• At least two years of previous working experience in office administration.
• Strong computer skills in MS Office including Word and Excel.
• Excellent Customer Service skills.
• Reliable and independent individual who has the proven ability to work under pressure and meet deadlines in a timely and in an effective manner.

• Demonstrates strong customer service skills with the ability to communicate will all levels of the organization.
• Organized and able to manage multiple tasks simultaneously.
• Detailed-oriented and have strong administrative and data entry tasks.
• Exemplifies Arbor’s values of compassion, integrity, trust, teamwork and excellence.

We appreciate your interest, and advise that only those selected for an interview will be contacted. 

Completion of satisfactory business references, background checks (credit, criminal), employment testing and proof of education are essential conditions of employment.

Arbor Memorial Inc. is an Equal Opportunity Employer and is committed to fostering an inclusive and accessible work environment.  If you are contacted for an interview and/or testing and require accommodation, please contact the Human Resources Department. 

Come work with us!

We offer our employees top wages based on experience and benefits package.

We pride ourselves on our excellent company culture, our very clean and safe working environment and our commitment to continue being an equal opportunity company and hiring a diverse work team.

We welcome applications from all qualified candidates.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status or work permit.

Please apply today!

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